Building Impact for a Healthier World: The Inspiring Story of Team Medical Supplies

by Paul Dunn

At the heart of every great business lies a story of purpose, values, and growth. For Team Medical Supplies, a family-owned business in Australia, their story is one of remarkable progress, from a three-state operation to becoming a key supplier of medical essentials across six states.

But what makes this journey truly special is not just their expansion—it’s the way they’ve expanded weaving giving, trust, and integrity into the very fabric of their operations.

The video shows you the quite remarkable ways Team Medical Supplies (TMS) has embraced a culture of impact that resonates through every level of their organization. They joined B1G1 four years ago and have now grown into a company of over 130 employees. Throughout that time they’ve remained steadfast in upholding a family-like ethos, ensuring every team member feels connected to a shared mission: to create a healthier, more sustainable world.

A Culture That Integrates Impact Across the Organization

TMS's core values IMPACT, along with Quality and Fun.

For Team Medical Supplies, integrating the B1G1 program was a natural step. Their leadership recognized that aligning their core values of trust and integrity with purposeful giving could amplify the company’s mission and engage team members in meaningful ways. However, it’s how done that within their business that truly sets them apart.

In a unique and empowering approach, each department within Team Medical Supplies is given its own B1G1 account and budget. This autonomy allows teams to independently decide how they wish to create impacts and make it an integral part of their daily activities.

  • Sales Department: Instead of traditional performance-based competitions, the sales team incorporates giving into their targets. Each order contributes to a chosen B1G1 project, fostering a healthy sense of competition that’s driven by a purpose far greater than revenue alone.
  • Marketing Department: From campaigns that protect natural ecosystems to catalogs featuring employee stories and impact highlights, the marketing team uses their creative energy to bring B1G1 to life. Each year, their special 430-page catalog reaches over 10,000 clients and stakeholders, showcasing how giving is embedded right at the heart of TMS’s operations.
  • Customer Service and Other Teams: Every department finds unique ways to contribute to impact, whether through daily operations, special initiatives, or even lighthearted team events where games and challenges incorporate giving as rewards.

By empowering employees to take ownership of their impact journey, Team Medical Supplies has turned giving into a shared experience that strengthens their sense of purpose and camaraderie.

Gamifying Giving: Making Impact Fun and Accessible

Team Medical Supplies has also found innovative ways to make giving enjoyable and engaging. Within their office, a games area serves not just as a space for relaxation but also as a hub for impact. From dartboards to tabletop games, team members create giving impacts as part of friendly competitions. For example, hitting a bullseye might result in contributions to a clean water project or support for education initiatives.

This gamification of giving adds an element of joy to the workplace while keeping impact at the forefront of daily activities. It’s a testament to how businesses can creatively integrate meaning and purpose (and fun too) into every aspect of their culture.

From Local Roots to Global Impact

TMS's pick-n-pack warehouse is integrated with paperless system with a live counter which also indicates the impacts created daily.

When Team Medical Supplies first joined B1G1, their focus was on supporting Drought Angels, a local Australian organization aiding farmers impacted by severe droughts. This alignment with a local cause helped the company connect deeply with an issue that resonated with their team and clients alike.

Over time, as the company grew and its employees became more engaged with the B1G1 ecosystem, their impact expanded globally. Today, TMS supports a diverse range of projects worldwide, from education and healthcare to environmental conservation.

Their journey reflects a powerful evolution: starting local, building momentum, and naturally expanding to make a difference on a global scale. This progression not only demonstrates the potential for businesses to grow their impact but also highlights the role B1G1  in helping companies create a well-rounded, purpose-driven strategy.

Creating Over 11 Million Impacts—and Counting

Team Medical Supplies' management team folding paper cranes to wish for a peaceful world.

In just over four years, Team Medical Supplies has achieved an astonishing milestone: over 11 million giving impacts. This achievement is a testament to their commitment, creativity, and the power of engaging their entire team in purposeful activities.

Whether it’s planting trees, providing clean water, or supporting education for underprivileged children, every impact they’ve created tells a story of collective effort and care. Their journey shows very, very clearly that when businesses align their operations with giving, the results are not only transformative for the beneficiaries but also deeply rewarding for the business itself.

Inspiring the Next Step: A Call to Action

Team Medical Supplies is now looking to extend their impact even further by involving their suppliers. Recognizing that strong relationships with suppliers are a key to long-term success, the company is exploring ways to bring them into the giving journey. This forward-thinking approach reflects the company’s legacy of family values and their vision for a connected, sustainable future.

As a proud Impact Partner of B1G1, Team Medical Supplies serves as an inspiring example of how businesses can transform their operations through giving. By embedding impact into every aspect of their culture, they’ve shown that purpose-driven businesses not only thrive but also make the world a better place.

What Can Your Business Learn from Team Medical Supplies?

Whether you’re a small business or a large corporate entity, the story of Team Medical Supplies offers valuable lessons:

  • Empower Your Team: Give your employees the tools and autonomy to make an impact in their own way.
  • Start Local, Think Global: Begin by addressing causes close to your heart, then expand your impact as your business grows.
  • Be Creative: Find unique ways to integrate giving into your culture, from gamification to marketing campaigns.
  • Build Relationships: Involve clients, suppliers, and stakeholders in your journey to create a ripple effect of positive change.

At B1G1, we believe that every business has the power to make a difference. By joining the movement, you can transform your business into a force for good—just like Team Medical Supplies.

Ready to Start Your Impact Journey?

If you’re inspired by the story of Team Medical Supplies and want to explore how your business can create meaningful change, we’d love to help you get started.

Together, let’s create a world full of giving, where every business activity really does enrich lives in powerful ways.